Troubleshooting and FAQs
Why something did not happen, and answers to the questions stores ask most.
Troubleshooting
Find out why a lead, a message or a stop did not behave as you expected.
FAQs
Short answers about how ACR behaves.
- Does the agent sound robotic?
- Is ACR hard to set up?
- Can the agent use my brand's voice?
- What happens when a shopper never replies?
- Do merge fields work for leads I add by hand?
- Why are there more leads than calls?
- What if a shopper asks something the agent cannot answer?
- What happens when a phone screens the call
Did not find what you need? Write to hello@growthdept.ai and the Growth Dept team will answer.