Draft for legal review. This page has not been approved yet and may change before ACR opens to stores. Questions go to hello@growthdept.ai.

The terms, in plain words

Draft dated 7 November 2026. Applies to Growth Dept ACR at acr.growthdept.ai.

Growth Dept is the trading name of Holden Growth, LLC. These terms apply to Growth Dept ACR: the website and application at acr.growthdept.ai, the Growth Dept ACR Shopify app and the APIs. Where a store has a written agreement with Growth Dept, that agreement governs and wins where the two differ.

1. Accounts

Accounts are provided to stores Growth Dept has agreed to serve and to the people those stores invite. Keep your sign-in to yourself. Organization owners decide who joins and with which role, and are responsible for the people they invite.

2. Your store and your shoppers

Connect only stores you are allowed to connect. You decide who your campaigns contact, on which channels and with what message, and you are responsible for that decision.

You are responsible for having the consent the law requires before a shopper is called, texted or emailed, for honouring opt-outs, for the content of your instructions and offers, and for honouring any offer the agent makes on your behalf within the limits you set. ACR’s defaults help you do this; they do not do it for you. These terms are not legal advice.

3. Acceptable use

Use ACR within the acceptable use policy. We may pause a campaign or a store that breaks it, or that draws carrier complaints, while we look into it.

4. Phone numbers and messaging registration

Calls and texts go out from numbers provisioned for your store. Some countries and carriers require your business to be registered before texts can be sent; you agree to give accurate details for that registration.

5. Your data

A store’s shoppers, conversations and results belong to that store. Growth Dept processes them for the store as described in the privacy policy and the data processing terms.

6. Fees

[FEES AND BILLING TERMS TBD.] Prices are set out in your quote or order form.

7. Availability and warranties

The agent is an AI and can make mistakes. Results are estimates built from the orders and conversations ACR can see. The service is provided as it is, without warranties of any kind, and may change or pause. Growth Dept is not liable for indirect or consequential loss arising from its use, to the extent the law allows. [LIABILITY CAP TBD.]

8. Ending

You can stop using ACR at any time. [NOTICE PERIOD AND DATA EXPORT TERMS TBD.]

9. Changes and contact

We may update these terms. The current version is always at acr.growthdept.ai/terms with its date. Questions go to hello@growthdept.ai.