Customer stories
Results from stores, in their own numbers
ACR is new, and no customer stories are published yet. The first ones will appear here when stores agree to share their results.
What every published story will be checked against
- Still no order
- Inside the shopper's hours
- Consent on file
- Not on the suppression list
- Country allowed
- STOP and HELP first
- Hand-off not requested
- Cooldown passed
- Dispatch limit not reached
- State calling rules
What a story will tell you
Three things each story has to answer
What was set up?
The channels, schedule, offer and sequence, as the store configured them, so you can tell how close it is to your own setup.
What came back, and over what period?
Figures from the store's own orders, the same ones ACR's analytics read, with the dates they cover.
How was a recovery counted?
Which rule matched each order: the campaign's discount code, or the latest engagement inside the window.
How a story gets here
Our rules for publishing a result
- The store agrees in writing to the story and to every figure in it.
- Figures come from the store's own orders, the same ones ACR's analytics read.
- Each figure names its period and how a recovered order was counted.
- No results from Growth Dept's other services are presented as ACR's.
Want to be one of the first stores?
Book a call. We will look at your checkout and tell you whether ACR fits before you decide anything.