How ACR works
Showing 5 posts tagged how acr works.
- How ACR works
What happens after a checkout is abandoned
From the moment a checkout goes quiet to the order that ends the outreach: how ACR decides whether to reach out, when, and on which channel.
November 7, 2026Read the post
- How ACR worksCalls, texts and email
How a campaign picks a call, a text or an email
It follows a schedule your store sets. Here is the recommended sequence with its real delays, and what makes a step skip or wait.
November 7, 2026Read the post
- How ACR works
Writing the agent brief: a weak version and a better one
What belongs in the campaign brief, the guardrails and the discovery questions, with a side-by-side example and a list of promises to keep out.
November 7, 2026Read the post
- How ACR works
A checklist for testing a campaign before it goes live
What the Test button runs, what to read for in a transcript, why test runs reach no carrier, and the order of publish and trigger on.
November 7, 2026Read the post
- How ACR works
When the agent hands off to your team
Ten kinds of request, what each one sets off, where the notice goes, and how to choose which to switch on.
November 7, 2026Read the post
Find out what your abandoned checkouts are worth
Book a 45-minute call with the Growth Dept team. We look at your checkout, where your shoppers are and which channels suit them, and tell you whether ACR fits.