Checkout recovery
Showing 4 posts tagged checkout recovery.
- Checkout recovery
Why shoppers leave checkout, and which reasons a conversation can fix
Baymard Institute's abandonment research, split into what a conversation can help with and what only a change to your site will solve.
November 7, 2026Read the post
- Checkout recovery
Discount codes in recovery conversations: our case for offering fewer
How ACR's standard and escalation codes work, the margin a code has to earn back, how codes can teach shoppers to leave checkout, and why a code also decides which campaign gets the credit.
November 7, 2026Read the post
- Checkout recovery
Abandoned cart or abandoned checkout: the difference that decides who you can reach
A cart holds products. A checkout usually holds an email address or a phone number as well. What Shopify records when a checkout is left, and why ACR starts there.
November 7, 2026Read the post
- Checkout recovery
Choosing an abandonment window: why we start at 30 minutes
The window decides when ACR first reaches out. Our case for 30 minutes, what goes wrong at 5 minutes or 12 hours, and how the window, the shopper's hours and the first step add up.
November 7, 2026Read the post
Find out what your abandoned checkouts are worth
Book a 45-minute call with the Growth Dept team. We look at your checkout, where your shoppers are and which channels suit them, and tell you whether ACR fits.