Connect NextCommerce

Abandoned carts and orders from a NextCommerce store, through webhooks ACR registers itself. It can be connected once Growth Dept registers its NextCommerce app.

Last reviewed November 7, 2026

Waiting on Growth Dept's app

NextCommerce connects only through its own sign-in page on your store domain, using Growth Dept's NextCommerce app. Until Growth Dept registers that app, NextCommerce shows Not set up yet under Integrations, and it cannot be picked as a campaign's source.

The connection has been tested against a simulated NextCommerce API only.

Connecting, once the app is registered

Under Integrations, find NextCommerce in Checkout platforms, enter your store domain, such as mystore.29next.store, and press Sign in with NextCommerce. ACR asks for read access to carts, orders and users, and access to webhooks.
Back in ACR, press Register the webhooks. ACR creates one webhook in your store for abandoned carts, new orders and app removal, so you set nothing up inside NextCommerce.
Press Start reading and confirm.

One NextCommerce store feeds one ACR store at a time: connecting it to a second ACR store closes the first connection. Removing the app in NextCommerce closes the connection. Disconnecting in ACR removes the webhook ACR registered.

What starts and stops a campaign

NextCommerce reports a cart as abandoned after 30 minutes without an order, so ACR adds no wait of its own and the Checkout abandoned trigger has no wait to set. A new order stops outreach to that shopper and can credit a campaign.

A cart without a phone number starts nothing.
A cart from someone who paid for an order in the last 24 hours starts nothing.
A test order is ignored, so it neither stops outreach nor credits a campaign.

ACR checks each webhook's signature. It reads the customer's marketing opt-in as consent to texts and email, recorded as NextCommerce marketing opt-in. Nothing is written back to NextCommerce.