WhatsApp + Growth Dept ACR
Built and switched off. It will follow the same consent, hours and country rules as texts.
Not available yet
Overview
WhatsApp messages are built into ACR's channels and switched off for every store. When it is switched on, it will follow the text-message permissions for each country.
What WhatsApp is
WhatsApp is a messaging app many shoppers outside the United States use more than text messages.
What you can do today
Nothing in ACR connects to WhatsApp yet, and there is no workaround we would recommend. If this matters to your store, tell us on a call so we know which to build first.
Waiting on WhatsApp?
Tell us how you use WhatsApp. We will say what ACR can do for your store today and what is still ahead.