NEXT Commerce + Growth Dept ACR
Built and tested. It connects once Growth Dept registers its NEXT Commerce app; until then, use the Custom API.
Ready once our app is registered
Overview
Once the app is registered, you enter your store domain, approve access, and ACR registers its own webhooks for abandoned carts and orders. NEXT Commerce reports a cart only after 30 minutes without an order, so ACR adds no wait of its own. Carts without a phone number, test orders and carts from someone who paid in the last day start nothing. It is built and tested against the vendor's documented API, and it connects once Growth Dept registers its app with NEXT Commerce. Until then, the Custom API route below works.
What NEXT Commerce is
NEXT Commerce is an ecommerce platform for direct-response brands, with its own checkout and offers.
How it connects, once the app is registered
The connection is built and tested. No store can connect it until Growth Dept registers its app with NEXT Commerce.
- 1
Enter your store domain
In Settings, Integrations, open NEXT Commerce and enter the domain, such as mystore.29next.store.
- 2
Approve access
NEXT Commerce asks you to let ACR read carts and orders and manage webhooks.
- 3
Let ACR register its webhooks
ACR adds webhooks for abandoned carts, orders and app removal. You set nothing up in NEXT Commerce.
- 4
Create a campaign
Choose NEXT Commerce as the lead source.
- 5
Start reading and publish
Reading stays off until an admin starts it, with a confirmation. Then publish the campaign and switch its trigger on when you are ready.
What you can do today
No store can connect NEXT Commerce directly yet. If NEXT Commerce can post an event to a web address, the Custom API route below works today, because a Custom API campaign accepts events from any sender.
- 1
Create a Custom API campaign
Choose Custom API as the campaign's lead source. ACR shows a private trigger URL with its own token.
- 2
Send the event from NEXT Commerce
Forward its abandoned checkout event to the trigger URL from your server or an automation tool.
- 3
Use ACR's field names
Name the event checkout/updated and send the shopper's unique_id, email or phone, first_name, final_price and cart_link, as the API reference shows.
- 4
Send the purchase too
Post checkout/completed with the same unique_id to the same trigger URL when the shopper pays, so outreach stops for anyone who has already bought.
- 5
Test and publish
Run a practice conversation, then publish the campaign and switch its trigger on when you are ready.
Waiting on NEXT Commerce?
Tell us how you use NEXT Commerce. We will say what ACR can do for your store today and what is still ahead.