Klaviyo + Growth Dept ACR
Reads Klaviyo checkouts, orders, added-to-cart events and SMS and email consent every two minutes. Connect it with a private API key.
Available today
Overview
ACR reads the Started Checkout, Placed Order and Added to Cart metrics in your Klaviyo account every two minutes, and the SMS and email consent on each shopper's profile. A started checkout counts as abandoned after the campaign's wait. A campaign can also start for a known shopper who adds to cart and leaves without checking out, when they have a phone number and text or call consent. A placed order stops outreach to that shopper. You set nothing up inside Klaviyo. When someone asks not to be contacted, ACR can unsubscribe them in Klaviyo as well. Your Klaviyo flows keep running, so decide which message goes first.
What Klaviyo is
Klaviyo is an email and text marketing platform. Many Shopify stores already collect marketing consent there.
How to connect it
- 1
Create a private key
In Klaviyo, open Settings, API keys and create a private key that can read accounts, events, metrics and profiles.
- 2
Connect it in ACR
In Settings, Integrations, open Klaviyo and paste the key. ACR tests it with one read before saving it.
- 3
Check the metrics
ACR matches your checkout, order and added-to-cart metrics by name. Pick others if your store names them differently.
- 4
Create a campaign
Choose Recover abandoned checkouts with Klaviyo as the lead source.
- 5
Start reading and publish
Reading stays off until an admin starts it, with a confirmation. Then publish the campaign and switch its trigger on when you are ready.
Find out what your abandoned checkouts are worth
Book a 45-minute call with the Growth Dept team. We look at your checkout, where your shoppers are and which channels suit them, and tell you whether ACR fits.