HubSpot + Growth Dept ACR
Built and tested. Set a contact property to start a campaign; it connects once Growth Dept registers its HubSpot app.
Ready once our app is registered
Overview
Set the contact property ACR Active Campaign ID to a campaign's ID, by hand or from a HubSpot workflow, and ACR imports the contact and starts that campaign. Setting it to the campaign's stop value ends it. ACR can log each call, email and text on the contact and mark opt-outs in its own property. Calls and texts still need the contact's recorded consent: map the opt-in fields your CRM keeps, or the campaign's consent rule skips them. It is built and tested against the vendor's documented API, and it connects once Growth Dept registers its app with HubSpot.
What HubSpot is
HubSpot is a CRM with marketing, sales and service tools.
How it connects, once the app is registered
The connection is built and tested. No store can connect it until Growth Dept registers its app with HubSpot.
- 1
Connect as an admin
Sign in with a HubSpot super admin and approve access.
- 2
Let ACR add its field
ACR adds the ACR Active Campaign ID property to HubSpot, plus the webhook or check that tells it when the field changes.
- 3
Start a contact
Set the ACR Active Campaign ID property to the campaign's ID, by hand or with a HubSpot workflow. ACR imports the contact and starts that campaign.
- 4
Stop a contact
Set the property to the campaign's stop value, which ACR shows. Clearing it stops nothing.
- 5
Start reading and publish
Reading stays off until an admin starts it, with a confirmation. Then publish the campaign and switch its trigger on when you are ready.
What you can do today
No store can connect HubSpot directly yet. If HubSpot can post an event to a web address, the Custom API route below works today, because a Custom API campaign accepts events from any sender.
- 1
Create a Custom API campaign
Choose Custom API as the campaign's lead source. ACR shows a private trigger URL with its own token.
- 2
Send the event from HubSpot
Have a workflow post the contact to the trigger URL when your chosen property changes.
- 3
Use ACR's field names
Name the event checkout/updated and send the shopper's unique_id, email or phone, first_name, final_price and cart_link, as the API reference shows.
- 4
Send the purchase too
Post checkout/completed with the same unique_id to the same trigger URL when the shopper pays, so outreach stops for anyone who has already bought.
- 5
Test and publish
Run a practice conversation, then publish the campaign and switch its trigger on when you are ready.
Waiting on HubSpot?
Tell us how you use HubSpot. We will say what ACR can do for your store today and what is still ahead.