Gmail + Growth Dept ACR
Send recovery emails from your own Google Workspace mailbox and read the replies.
Available today
Overview
Connect a Google Workspace or Gmail mailbox and ACR sends a campaign's emails from it, under the agent's name. Replies arrive in that mailbox and are read back into the run.
What Gmail is
Gmail is Google's mailbox. Sending from a real mailbox on your own domain means replies reach a place your team already reads.
How to connect it
- 1
Add a mailbox
In Mailboxes, choose Gmail and sign in with the Google account that owns the mailbox.
- 2
Approve access
Google asks you to allow ACR to send and read mail for that mailbox.
- 3
Check the domain
ACR checks the domain's mail records and shows anything to fix.
- 4
Pick it in a campaign
In the campaign's channel settings, choose this mailbox and a sender name.
- 5
Write the signature
Add the email signature to each language profile of the agent.
Find out what your abandoned checkouts are worth
Book a 45-minute call with the Growth Dept team. We look at your checkout, where your shoppers are and which channels suit them, and tell you whether ACR fits.