The Growth Dept connection for stores Growth Dept runs

Who uses it

Brands Growth Dept already manages keep the Shopify app they have. ACR reads through Growth Dept's own admin with a read-only key for that store, so you install nothing in Shopify. Growth Dept adds the connection for you; there is no form for it in the app. ACR tests the key before saving it, and only a key that passes counts as connected.

The connection appears as Growth Dept connection under Integrations, and on a Shopify campaign's lead source step.

Reading stays off until you switch it on

A new connection reads nothing. An admin or owner presses Start reading checkouts on its row and confirms, exactly as with the Shopify app. The confirmation says what changes: ACR saves the store's abandoned checkouts as leads, and any published campaign with its trigger on can then call, text and email them.

How often it reads, and what

While reading is on, ACR asks Shopify every 5 minutes for abandoned checkouts and orders changed since its last read. The first read reaches back two hours. One read takes up to 500 checkouts and 500 orders, and anything beyond that waits for the next read. Nothing is ever written to Shopify.

• Checkouts: the checkout id, link back to the cart, total, subtotal, currency, discount codes and items with variant, quantity and price; the customer's id, name, email, phone and email and SMS marketing consent; and the name, phone, country and state or province from the shipping and billing addresses.
• Orders: the order number, total, currency, discount codes, sales channel, payment status, test flag and dates, with the same customer and address details.

It reads fewer fields than the app receives. There is no landing page, referring site, UTM tag, shipping cost, SKU or shopper language. Consent comes from the customer's marketing settings, so the start condition fields context.accepts_sms_marketing and context.accepts_email_marketing are always FALSE. An order also carries no link to its checkout, so ACR matches it to a lead by customer id, email and phone.

Test the connection

On the Growth Dept connection row, an admin or owner presses Check connection. ACR reads the shop's name and its number of abandoned checkouts, and nothing else. A pass reads The connection works, with that name and count.

A failed test marks the connection Error and switches reading off, so no new checkouts come in. Once the cause is fixed and a test passes, press Start reading checkouts again. The row also shows when the last test ran, when events were last read, and the last read error, if any. A read that fails leaves reading on, and ACR tries again on the next round.